Privacy Policy

1. Introduction

Welcome to ezajil. We are committed to protecting the personal information of the users who use our real-time chat services integrated into our customers' applications. This Privacy Policy describes how we collect, use, and disclose personal information when our customers integrate our services into their applications.

2. Information We Collect

We collect personal information that our customers provide to us when they integrate our chat services into their applications. The personal information we collect is limited to a user unique identifier and email address for each user.

We also collect certain information automatically when our customers' users use our services, such as their online status, chat activity, and file uploads.

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate the provision of chat services to our customers' users.
• To send administrative information to our customers, such as changes to our terms, conditions, and policies.
• For other business purposes, such as data analysis, identifying usage trends, and evaluating and improving our services.

4. Sharing of Your Information

We only share information with our customers' users' consent, to comply with laws, to provide them with services, to protect their rights, or to fulfill business obligations.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Our customers may also use their own cookies and tracking technologies within their applications.

6. Your Privacy Rights

Our customers' users have certain rights with respect to their personal data, including certain rights to data subject access, data correction, data erasure, and data portability. Our customers' users should contact our customers directly to exercise these rights.

7. Data Retention

We retain our customers' users' personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

8. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this policy, you may contact us here

If you are a user of one of our customers' applications and have questions about how they handle your personal information, please contact our customer directly.